18 Jun EMT
Posted at 08:58h
in Cases
MUNICIPAL TRANSPORT COMPANY
PUBLIC TRANSPORT
Automation is the great ally of the Empresa Municipal de Transportes de Madrid (EMT) in the management of incidents of the more than 2,000 buses that this company manages, day by day, to facilitate mobility in the city of Madrid.
IBM BAW (Business Automation Workflow) is the technological platform used by Habber Tec to develop the incident management solution that has helped EMT to reduce the response time to incidents and improve the quality of the service provided to users.