Process automation plays a key role in the digital transformation we are experiencing. Do you want to know how to make the most of this technology in your business?

On some occasions, we’ve already discussed how Artificial Intelligence can be a strategic key element in a company. Its uses and possibilities are very varied, and thanks to this technology, business and production processes can be optimised to an unprecedented level in history.

However, today we will focus on automation, a strategy that increases business productivity and also allows for the scalability of processes and jobs.

What is Process Automation?

Automation involves designing processes or workflows in order to leverage the capabilities of systems to carry out specific tasks previously performed by humans, making them controllable, correctable, and visible through these flows.

Advantages of Process Automation

Process automation solutions are applicable across various sectors and areas of the business. Additionally, they offer multiple advantages, including:

• Controlling and tracking the process at all times in a detailed and comprehensive manner, allowing for immediate status updates.
• Reducing the process cycle time, i.e., from start to finish.
• Eliminating the exchange of information via email, Word files, Excel, and paper documents.
• Allowing for evaluation, comparison, and real-time corrections, while leaving execution traces.
• Offering the ability to generate reports of the entire or part of the process.
• Task scheduling, allowing for planning without supervision.
• Receiving real-time updated performance indicators (KPIs).
• Identifying bottlenecks, redundant tasks, or those that do not add value, in order to improve the process.
• Receiving automatic notifications about what happens or does not happen at any point in the process.
• Controlling rules or policies to be applied across different processes uniformly.
• Simplifying the search for information by centralising it.

Process managers are continuously and promptly informed and alerted about various important aspects, such as:

• The evolution of process performance indicators.
• Workload by participant.
• The quantity and duration of running process and task instances.
• Various situations that could affect the performance of the process.
• Failure to meet deadlines for starting or completing specific tasks within the process.
• Bottlenecks.

At Habber Tec, we help our clients automate their processes to achieve better business outcomes, using the most innovative technologies on the market. One of them is Cloud Pak for Business Automation from IBM, an integrated software suite that combines automation, machine learning, and artificial intelligence, capable of acting, analysing, and automatically executing the tasks assigned to it.

To get the most out of this tool, it is crucial to rely on a technology company that analyses the needs of your organisation and offers the most suitable solution.

Shall we talk?